88fh Privacy Policy

88fh ("we", "us", or "platform") operates a safe and reliable online gaming service for users in Bangladesh. This Privacy Policy ("Policy") explains how we collect, use, store, and protect the personal information of our users. By using the 88fh website or services, you are considered to have agreed to the terms of this Policy.

1 Scope of Information Collection

When registering an account and using services at 88fh, we may collect the following types of information:

1.1 Information Provided Directly by You

When you create an account or use services on our platform, the following information may be collected:

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID card or passport number (for KYC verification)
• bKash, Nagad, or Rocket account number (for payment processing)
• Residential address (where required)

1.2 Automatically Collected Information

When you visit our platform, certain information may be collected automatically, such as:

• IP address and device type
• Browser version and operating system
• Browsing activity on the website and page visit history
• Session duration and click data
• Data collected through cookies and similar tracking technologies

1.3 Transaction-Related Information

We securely store financial transaction information related to deposits, withdrawals, and betting activity. This information is used solely for account management, ensuring financial security, and fraud prevention.

2 Purpose of Information Use

88fh uses your personal information for the following legitimate purposes:

• Account registration and management, and service delivery
• Age verification — only accounts for users aged 21 and above are approved
• Processing financial transactions via bKash, Nagad, Rocket, or bank transfer
• Identity verification in accordance with KYC (Know Your Customer) requirements
• Prevention of fraud, money laundering, and other illegal activities
• Providing customer service and support (including 24/7 live chat)
• Improving platform security and performance
• Enforcing and monitoring responsible gaming policies
• Communicating relevant promotional information and bonus offers (based on your consent)

3 Data Storage and Security

88fh uses industry-standard technology and practices to keep your personal information secure.

3.1 Technical Security

• All data transmissions are secured through SSL/TLS encryption technology
• Sensitive information (passwords, financial data) is stored in encrypted form
• Regular security audits and vulnerability assessments are conducted
• Firewall and anti-malware protection are active to prevent unauthorized access

3.2 Data Retention Period

Your information may be retained for as long as your account is active and for as long as necessary after account closure to meet applicable legal and regulatory requirements. Financial transaction records are kept for specified periods in accordance with regulatory rules.

4 Data Sharing Policy

88fh does not sell, rent, or trade your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Our authorized partner organizations for payment processing (bKash, Nagad, Rocket, bank), customer support, and technical services may receive only the information necessary to complete specific tasks. All such partners operate under strict confidentiality agreements.

4.2 Legal Obligations

If disclosure of information is required by a court order, government directive, or applicable law, 88fh will be able to fulfill its legal obligations. In such cases, we will provide only the information legally required.

4.3 Fraud Prevention

Limited data may be shared with industry-standard security organizations to detect and prevent fraudulent activity, always governed by strict confidentiality agreements.

5 Cookie Policy

The 88fh website uses cookies and similar technologies. Cookies are small data files stored on your device.

We use cookies for the following purposes:

• Keeping your login session active and secure
• Remembering language and preference settings
• Monitoring and improving website performance
• Personalizing your experience

You can control or disable cookies through your browser settings. However, disabling cookies may cause some services to not function properly.

6 Your Rights

As a user of 88fh, you have the following rights:

6.1 Right to Access Information

You may contact us at any time to find out what information we hold about you. We will provide full details of your request within a reasonable time.

6.2 Right to Correct Information

If any of your stored information is incorrect, you may request that it be corrected. After valid verification, we will complete the correction promptly.

6.3 Right to Delete Information

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a specific period due to legal obligations or active disputes.

6.4 Right to Opt Out of Promotional Communications

You may stop receiving promotional emails or messages at any time. To do so, please contact our customer service team.

7 Protection of Children and Minors

88fh strictly does not provide services to anyone under the age of 21. We do not knowingly collect information from minors. If we become aware that a person under 21 has created an account, we will immediately close that account and delete the associated information. Parents and guardians are encouraged to monitor their children's online activity.

8 Third-Party Links and Services

The 88fh platform may include third-party services such as game providers (including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Microgaming, NetEnt, Ezugi, and others) and payment gateways. These third parties have their own privacy policies, and 88fh is not responsible for their data handling practices.

9 International Data Transfers

For operational purposes, your information may be stored or processed outside Bangladesh. In such cases, we ensure that data protection standards are maintained and that international best practices for data protection are followed.

10 Notice of Policy Changes

88fh reserves the right to update this Privacy Policy at any time. For significant changes, we will provide notice to your registered email address or on the platform. The updated policy will be considered effective from the date of publication. You are advised to visit this page regularly to stay informed about the latest version of the policy.

11 Responsible Gaming and Data

As part of its responsible gaming policy, 88fh monitors users' playing behavior. This information is used to identify patterns of problematic gambling and to provide support where needed. To learn more about responsible gaming, visit our Responsible Gaming page.